Motorheads' Satisfaction Pledge



 

 

 

Our commitment to you...

 

 

Motorheads Commitment to Customer Satisfaction:  Giving you the BEST in Quality, Service, Convenience, Affordability and most of all Satisfaction.     

 

Quality Service

Affordability

Convenience

 

 

 

We're committed to providing you with excellent service.  We strive for complete customer satisfaction.  It's the key to our success, and important to the enjoyment of your hobby or passion.  

 

We're so committed to your satisfaction that we've created "Customer One", our program for providing you with a high standard of service.

 

Here are some of the things we do to ensure your satisfaction:

 

Phone & e-mail access

We're here to answer all your questions. If we're not available when you call, we usually return calls at the end of the day.

 

Confidentiality

We respond to all e-mails and keep information confidential. We do not sell our mailing lists to any outside companies.  Your privacy is important to us.

 

No Surprises

We keep you informed all along the way.  We'll call or e-mail you with updates and photos of your project. If there are delays, you'll know about it.  If parts are not available, prices change, or if we're running ahead of schedule...we'll keep you informed.

 

Affordability

We price shop our materials and parts to bring you the best possible pricing.  We provide parts at below-list pricing whenever possible, and pass on savings to you.  If we pay wholesale pricing, or discount prices, that is what you are charged. We keep our labor fees reasonable and fair, billing only for actual time spent on your project. You receive detailed invoices throughout your project.

 

Resources & Information

We'll help you locate parts, access resources, answer technical questions, make referrals, and help you any way we can.  Visit our "Hot Rod Links" and Classifieds for resources  you can use.

 

We want to distinguish ourselves from our competitors by giving you the best in quality service, convenience, affordability and most of all satisfaction.  

Let us know if there is anything we can do for you.

 

 

We welcome your feedback, suggestions and yes, even criticisms.  

Feel free to call or e-mail anytime.

 

830-424-3883        Tues-Sat 8am-6pm  Leesville, TX

 

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Motorheads Performance Shop of Leesville, Texas - Serving South Central Texas

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